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Make the Internet Work for You

Convenience Right at your Fingertips

Your success is our passion.
  • Data Open or Close

    Data Center Solutions for your Business

    Iserv is a leading private data center provider and our purpose-built facilities are highly secure and fully redundant, and our operational excellence is recognized by our SSAE16 SOC Type 1 and 2 audit verification. Our geographic dispersion between our data centers in Grand Rapids, Michigan and Boston, Massachusetts ensures operational integrity for your solution.

     World Class Capability:

    • Multiple Carrier Access for resiliency and flexible Connectivity to the Internet and Private Networks
    • CloudColocation— Your Virtual Private Servers on our Cloud Platform
    • Virtual Infrastructure as a Service (IaaS)
    • Custom Application Hosting (PaaS)
    • Partial/Whole/Multi Cabinet Colocation including Private Cage options
    • Disaster Recovery and Business Continuity Solutions
    • Managed Services for Data Center and On-Premise Requirements
    • Data Center Support and Engineering Staff 24/7
  • Voice Open or Close

    Does your business need a phone service that’s reliable, affordable, and easy to use? One that provides all the features of an expensive enterprise phone switch, but without the high costs and maintenance headaches?

    Our feature-rich Enterprise Voice solution allows you to take advantage of all the unique benefits of the latest communications technologies, backed by Iserv’s outstanding support services. Enterprise Voice delivers all the functionality of a traditional phone system, plus enhanced flexibility, scalability, and advanced user-friendly features.

    Keep your existing numbers and enjoy unlimited calling and advanced productivity features. Anywhere access allows you to make and receive calls from any location in the world.
    Control your costs and gain a competitive advantage with low start-up costs and unlimited local and long-distance calling, and 24/7 Support included.
     

  • Internet Open or Close

    As business becomes increasingly mobile and dependent upon real-time communication between sites and collaboration with customers, vendors and partners grows, the reliability and speed of Internet service becomes ever more critical.

    Iserv Business Broadband Internet is designed for business critical usage and bandwidth intensive applications. We provide a wide range of symmetrical and asymmetrical low-latency Internet connectivity options utilizing flexible transport options with speeds from 1.5 Mbps to 10Gbps. Nationwide service coverage and 24/7 US-based Support ensures that we meet the most demanding requirements for business connectivity.

    Key Advantages of Iserv Business Broadband Internet:
    High Performace:

    • Bandwidth from 1.5 to 10Gbps for businesses of all sizes
    • Low latency and QoS-guaranteed options for sensitive applications like voice and video
    • Multiple Datacenters On-Network for fast and secure connectivity to Cloud and Colocation

    National Flexibility

    • Connect all of your sites, wherever they are in the US, with Iserv Broadband Internet
    • Point-to-Point, vMPLS and VPN options for affordable and secure connections between sites
    • Consolidate vendor relationships for simplified operations
    • Transport media flexibility connects your Primary and Secondary Internet with any available media, such as:
             Fiber Optic
             Coaxial Cable
             Bonded T1
             VDSL
             Wireless

    Dependability

    • Primary and Secondary can be provisioned with different media networks for survivability
    • Fully redundant backbone connections
    • Connected to multiple SONET fiber rings
    • Constant monitoring of bandwidth utilization
    • 24/7 US-based Customer Support
  • Wireless Open or Close

    Iserv’s wireless solutions provide both Internet and point–to–point connectivity for businesses looking for a flexible and affordable data connection. Wireless is often the preferred solution where immediate turn–up is required or when cabling is impossible or impractical due to property rights issues, right of way restrictions, or excessive construction costs.

    Wireless Internet News
    Iserv is pleased to announce the launch of Wireless Internet service in southeast Grand Rapids, MI. Iserv engineers are now installing service to provide local businesses with next–generation wireless Internet. Businesses within the southeast Grand Rapids area are prequalified for this service if they can visually see the new municipal water tower located near Patterson Avenue and 33rd Street SE from their business address.

    Key Advantages of Wireless Internet and Networking:

    Reliable, Scalable & Secure:

    • Rapid deployment and installation
    • Data encryption in transit for increased security
    • Flexible speed upgrades without replacing equipment or long delays for implementation
    • Redundancy – primary or backup service

    Stronger Signal Strength Than our Competitors:

    • Speeds up to 100Mbps available

    Competitive Pricing:

    • A cost effective alternative to fiber or traditional cable and phone company circuits
    • Iserv provides an outstanding connection at the lowest price
    • Wireless Internet packages for Business starting at just $99.00/mo. Call 1.888.64.ISERV or contact an Iserv Sales Representative to learn more about customizable service packages designed for your business.

Iserv

By Shandra Martinez | Mlive

GRAND RAPIDS, MI -- A Grand Rapids Internet company is offering free, temporary work space to small businesses displaced by historic flooding levels that have soaked many homes and offices throughout West Michigan.

Iserv CEO Rich Koch said he wants to open unused work space at his company’s headquarters and data center, at 5222 33rd St. SE to assist small businesses in need.

There’s enough room for several business to operate in the 25,000-square-feet of built-out office space outfitted with cubicles, phones, high-speed Internet connectivity, copiers and even a kitchen, Koch said.

“We are offering people the ability to set up shop here,” said Koch, whose Boston-area telecom start-up 382 Communications Corp. bought the longtime Grand Rapids business located near the Gerald R. Ford Airport last year.

Iserv, which Koch describes as one of the largest independent Internet service providers in the Midwest, also has onsite data storage and colocation space available for businesses that take him up on his offer.

“We know that several of our fellow local companies and organizations are struggling to carry on business as usual as a result of the recent flooding in West Michigan,” said Tracy Pryce, Iserv director of customer relations. “We’re happy to offer our support in the form of space and Internet access to those in need.”

Space and services are available on a first-call first-helped basis. For more information, contact Iserv at (616) 493-3720.

The now employee-owned company has increased its Grand Rapids staff to 30, after doubling its sales force and adding a round-the-clock customer service call center. Iserv has evolved from a residential ISP to a full-service provider serving businesses and homes throughout the Midwest with more than 10,000 residential and commercial customers. 

“With all of the new services offered by Iserv, such as Hosted Voice and Enterprise Wireless, the need for more sales staff was a natural growth scenario,” said Jeff Potter, Iserv director of business development. “We also feel it’s important to get our message out toWest Michigan that Iserv is offering great services at great prices.”

Koch said the company just came up with the idea to turn the unused office space into a disaster recovery center when West Michigan was hit by flood levels not seen in more than a century. “We also have a warehouse and a loading dock available,” Koch said. “We are trying to be good neighbors and offer a helping hand.”

“I just came from Boston, and we know what to do if a lot of people are stranded. You take them in and help them,” said Koch, referring to the Boston residents who opened their homes to runners who couldn’t immediately get home after the Boston Marathon bombings.

The company’s office in the Boston suburb of Quincy, where 15 Iserv employees work, was shut down on Friday - along with Wolverine Worldwide’s Boston-area facility - during a citywide manhunt for the second alleged bomber.

“It’s been quite a tense week,” said Koch. “We are bringing that Boston-strong spirit here. You need help.We can do it.”

Koch says the company is committed to giving back to its community, which is why Iserv is providing the city of Grand Rapids free Wi-Fi service for Rosa Parks Circle beginning this summer.

“As we make money, we are investing it here,” said Koch.

To See Full Article Please Click Here

 

 

Make the Internet Work for You

Convenience Right at your Fingertips

Your success is our passion.
  • Data Open or Close

    Data Center Solutions for your Business

    Iserv is a leading private data center provider and our purpose-built facilities are highly secure and fully redundant, and our operational excellence is recognized by our SSAE16 SOC Type 1 and 2 audit verification. Our geographic dispersion between our data centers in Grand Rapids, Michigan and Boston, Massachusetts ensures operational integrity for your solution.

     World Class Capability:

    • Multiple Carrier Access for resiliency and flexible Connectivity to the Internet and Private Networks
    • CloudColocation— Your Virtual Private Servers on our Cloud Platform
    • Virtual Infrastructure as a Service (IaaS)
    • Custom Application Hosting (PaaS)
    • Partial/Whole/Multi Cabinet Colocation including Private Cage options
    • Disaster Recovery and Business Continuity Solutions
    • Managed Services for Data Center and On-Premise Requirements
    • Data Center Support and Engineering Staff 24/7
  • Voice Open or Close

    Does your business need a phone service that’s reliable, affordable, and easy to use? One that provides all the features of an expensive enterprise phone switch, but without the high costs and maintenance headaches?

    Our feature-rich Enterprise Voice solution allows you to take advantage of all the unique benefits of the latest communications technologies, backed by Iserv’s outstanding support services. Enterprise Voice delivers all the functionality of a traditional phone system, plus enhanced flexibility, scalability, and advanced user-friendly features.

    Keep your existing numbers and enjoy unlimited calling and advanced productivity features. Anywhere access allows you to make and receive calls from any location in the world.
    Control your costs and gain a competitive advantage with low start-up costs and unlimited local and long-distance calling, and 24/7 Support included.
     

  • Internet Open or Close

    As business becomes increasingly mobile and dependent upon real-time communication between sites and collaboration with customers, vendors and partners grows, the reliability and speed of Internet service becomes ever more critical.

    Iserv Business Broadband Internet is designed for business critical usage and bandwidth intensive applications. We provide a wide range of symmetrical and asymmetrical low-latency Internet connectivity options utilizing flexible transport options with speeds from 1.5 Mbps to 10Gbps. Nationwide service coverage and 24/7 US-based Support ensures that we meet the most demanding requirements for business connectivity.

    Key Advantages of Iserv Business Broadband Internet:
    High Performace:

    • Bandwidth from 1.5 to 10Gbps for businesses of all sizes
    • Low latency and QoS-guaranteed options for sensitive applications like voice and video
    • Multiple Datacenters On-Network for fast and secure connectivity to Cloud and Colocation

    National Flexibility

    • Connect all of your sites, wherever they are in the US, with Iserv Broadband Internet
    • Point-to-Point, vMPLS and VPN options for affordable and secure connections between sites
    • Consolidate vendor relationships for simplified operations
    • Transport media flexibility connects your Primary and Secondary Internet with any available media, such as:
             Fiber Optic
             Coaxial Cable
             Bonded T1
             VDSL
             Wireless

    Dependability

    • Primary and Secondary can be provisioned with different media networks for survivability
    • Fully redundant backbone connections
    • Connected to multiple SONET fiber rings
    • Constant monitoring of bandwidth utilization
    • 24/7 US-based Customer Support
  • Wireless Open or Close

    Iserv’s wireless solutions provide both Internet and point–to–point connectivity for businesses looking for a flexible and affordable data connection. Wireless is often the preferred solution where immediate turn–up is required or when cabling is impossible or impractical due to property rights issues, right of way restrictions, or excessive construction costs.

    Wireless Internet News
    Iserv is pleased to announce the launch of Wireless Internet service in southeast Grand Rapids, MI. Iserv engineers are now installing service to provide local businesses with next–generation wireless Internet. Businesses within the southeast Grand Rapids area are prequalified for this service if they can visually see the new municipal water tower located near Patterson Avenue and 33rd Street SE from their business address.

    Key Advantages of Wireless Internet and Networking:

    Reliable, Scalable & Secure:

    • Rapid deployment and installation
    • Data encryption in transit for increased security
    • Flexible speed upgrades without replacing equipment or long delays for implementation
    • Redundancy – primary or backup service

    Stronger Signal Strength Than our Competitors:

    • Speeds up to 100Mbps available

    Competitive Pricing:

    • A cost effective alternative to fiber or traditional cable and phone company circuits
    • Iserv provides an outstanding connection at the lowest price
    • Wireless Internet packages for Business starting at just $99.00/mo. Call 1.888.64.ISERV or contact an Iserv Sales Representative to learn more about customizable service packages designed for your business.

Iserv

By Shandra Martinez | Mlive

GRAND RAPIDS, MI -- A Grand Rapids Internet company is offering free, temporary work space to small businesses displaced by historic flooding levels that have soaked many homes and offices throughout West Michigan.

Iserv CEO Rich Koch said he wants to open unused work space at his company’s headquarters and data center, at 5222 33rd St. SE to assist small businesses in need.

There’s enough room for several business to operate in the 25,000-square-feet of built-out office space outfitted with cubicles, phones, high-speed Internet connectivity, copiers and even a kitchen, Koch said.

“We are offering people the ability to set up shop here,” said Koch, whose Boston-area telecom start-up 382 Communications Corp. bought the longtime Grand Rapids business located near the Gerald R. Ford Airport last year.

Iserv, which Koch describes as one of the largest independent Internet service providers in the Midwest, also has onsite data storage and colocation space available for businesses that take him up on his offer.

“We know that several of our fellow local companies and organizations are struggling to carry on business as usual as a result of the recent flooding in West Michigan,” said Tracy Pryce, Iserv director of customer relations. “We’re happy to offer our support in the form of space and Internet access to those in need.”

Space and services are available on a first-call first-helped basis. For more information, contact Iserv at (616) 493-3720.

The now employee-owned company has increased its Grand Rapids staff to 30, after doubling its sales force and adding a round-the-clock customer service call center. Iserv has evolved from a residential ISP to a full-service provider serving businesses and homes throughout the Midwest with more than 10,000 residential and commercial customers. 

“With all of the new services offered by Iserv, such as Hosted Voice and Enterprise Wireless, the need for more sales staff was a natural growth scenario,” said Jeff Potter, Iserv director of business development. “We also feel it’s important to get our message out toWest Michigan that Iserv is offering great services at great prices.”

Koch said the company just came up with the idea to turn the unused office space into a disaster recovery center when West Michigan was hit by flood levels not seen in more than a century. “We also have a warehouse and a loading dock available,” Koch said. “We are trying to be good neighbors and offer a helping hand.”

“I just came from Boston, and we know what to do if a lot of people are stranded. You take them in and help them,” said Koch, referring to the Boston residents who opened their homes to runners who couldn’t immediately get home after the Boston Marathon bombings.

The company’s office in the Boston suburb of Quincy, where 15 Iserv employees work, was shut down on Friday - along with Wolverine Worldwide’s Boston-area facility - during a citywide manhunt for the second alleged bomber.

“It’s been quite a tense week,” said Koch. “We are bringing that Boston-strong spirit here. You need help.We can do it.”

Koch says the company is committed to giving back to its community, which is why Iserv is providing the city of Grand Rapids free Wi-Fi service for Rosa Parks Circle beginning this summer.

“As we make money, we are investing it here,” said Koch.

To See Full Article Please Click Here

 

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Iserv Testimonials

"We got involved with ArtPrize last year in several of the venues and it was such a success that we decided to stay involved. Many of our venues now are going to be permanent installations of free Wi-Fi."

Jeff Potter
Iserv's Vice President of Business Development

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