Our certified engineers understand the multifaceted compliance needs for HIPAA/EMR data and our proactive monitoring and management tools are built to provide the highest level of security and data protection. Integrating a Managed Services solution into your healthcare organization improves medical care, heightens efficiency, and increases patient satisfaction.
MANAGED NETWORKING – Get IT off your plate so you can focus on the medicine.
- — Server hosting and management
- — Workstation optimization with complete anti-virus and firewall package
BACKUP & DISASTER RECOVERY – Protect your EMRs with secure, off-site data storage.
- — Full regulatory compliance for audits
- — Encrypted transmission of patient files
MANAGED INTERNET & WIFI – High-speed connections for staff, patients, and families.
- — Secure, private networks for doctors, nurses, and office staff
- — Separate guest WiFi for waiting rooms and office space
VOICE – VoIP phone systems for office spaces.
- — Modular and scalable
- — Premium features include: Voicemail to Email, Hunt Groups, Auto Attendant
24/7/365 SUPPORT – Grand Rapids-based Service Desk
- — Automatic service tickets
- — 24/7 troubleshooting and issue resolution