The Iserv Dashboard System offers the most complete secure ecommerce system available, including online store builder, shopping cart, credit card processing, PayPal, inventory management, cross-selling, recurring orders, wish list, gift certificates, gift cards, promo codes, customer address books, customer service, UPS integration, online order tracking and much more.

The flexible ecommerce system enables you to accept credit cards, checks, money orders, PayPal, gift certificates and 3rd party payment systems. Iserv Dashboard is more than a simple shopping cart software - it is a completely integrated ecommerce solution that automates your online commerce from product entry to fulfillment and customer service. Iserv Dashboard's ecommerce software is powerful and flexible enough to handle millions of transactions, yet simple enough for the startup merchant to create an e-store or ecommerce template without the need for technical staff or even a webmaster!

How You Can Use It

• Switch from your existing shopping cart software to enjoy the advanced features and power of the Iserv Dashboard complete ecommerce system
• Create an online store in minutes using Iserv Dashboard's easy-to-use ecommerce templates
• Build ecommerce into your web site home page, HTML newsletters, micro-sites, or partner and affiliate sites
• Cut costs by eliminating the need for programming, servers or ecommerce hosting
• Sell subscriptions and memberships and manage recurring payments using the Membership & Subscription Management system
• Sell downloads using the Download Management System
• Sell reservations or tickets for events using the Reservation Management system
• Sell online and physical gift certificates for use in your online store
• Offer discounts based on designated discount groups or promotional codes
• Integrate with 3rd party accounting systems, including QuickBooks, MAS200, JDA and more

How It Works

The Iserv Dashboard Ecommerce System is designed from the ground up to be easily managed by non-technical staff - one person with no HTML or programming skills can efficiently manage multiple ecommerce sites. For the large, high volume ecommerce web site, Iserv Dashboard provides advanced features that allow your team to collaborate while maintaining separate responsibilities. Product management, order processing, fraud prevention, fulfillment, marketing and customer service are separated into intuitive modules, and each administrative action is tracked and logged in a history archive. Technical and design staff have access to even more advanced features, allowing sophisticated product placement, the addition of HTML layout anywhere text, and integration with 3rd party software and components.

Selling online is an incredibly easy process. Simply add your product via the automated product wizard, define attributes (size, color, format, weight, etc.), set inventory levels and create any special processing rules. Once your product is in your online store, order processing is simple. All processing is segmented into an automated workflow-based system, including credit card processing, fraud prevention, backorders, shipping, order tracking and returns. Your customers will enjoy state of the art customer service; receiving full access to view orders online, reprint receipts and invoices, create customer service requests, track shipments automatically via UPS, check gift certificate and download status, and much more.

Highlighted Features

Product Management

Add Product Wizard
Quickly and easily add products, complete with images, without the need to know HTML. In just one step your product or service will be online and ready to order.

Unlimited Product Attributes
Define products by any number of attributes, such as size, color, weight, format, speed, etc. Charge different prices and assign separate handling fees based on attribute combinations.

Unlimited Product Categories & Subcategories
Create any number of categories and subcategories on the fly. Copy, move, or remove products to or from any category. Create category "splash" pages to automatically provide graphics or promotional information depending on the category clicked.

Advanced Product Types & Rules
Sell physical products, memberships, subscriptions, downloadable items, printed materials, reservations and more. Iserv Dashboard applies intelligent processing based on the product type, such as no shipping for downloads, and a separate "awaiting print" queue for printed materials.

Cross-sell Products / Suggested Selling
Create product relationships and define products to display when customers hit "add to cart" or "check out". Suggested products can be displayed beneath cart information or in a popup window.

Inventory Management

Maintain Inventory by SKU
The complete inventory management system within Iserv Dashboard provides the ultimate method to track inventory sold, inventory unsold, product sales performance, low inventory levels and re-order levels. Track inventory by individual SKU (Stock Keeping Unit), specific to the physical product as defined by the product attribute groups.

Sophisticated Inventory Behavior Rules
Track physical inventory, as well as virtual inventory. Virtual inventory intelligently tracks item sales accounted for, but not shipped. Virtual inventory allows you to hold inventory for orders that have not been processed yet, items in active shopping carts, and items for which checks or money orders have been sent.

Synch Inventory with 3rd Party Accounting Systems
Integrate your ecommerce inventory with your accounting system in real-time or on a batch basis. Synchronize inventory with QuickBooks, MAS200, JDA or any custom accounting system used by your business.

Order Processing

Queue Based Order Processing
The Iserv Dashboard Ecommerce software automatically organizes orders into intelligent, workflow-based processing queues. This processing system allows you to bulk-process tasks such as check arrivals, credit card authorization, backorders, shipping and more. The workflow system also makes it easy to separate tasks by job function, department or physical office.

Automatic Notification Emails
Custom define emails triggered by virtually every event within your order processing system, including check arrived, payment accepted, order shipped, product backordered, wish list sent, download ready and much more. Define rules for administrators to receive emails when orders are placed and ready to be processed.

Configurable Back-order System
Iserv Dashboard allows your ecommerce administrators to split orders into multiple shipments based on inventory availability. Backorders can be adjusted based on how you choose to handle shipping and any additional fees.

Payment Processing

Merchant Account Services
Are you looking to start an ecommerce website? If so, you'll need a merchant account to start selling online. Iserv has partnered with Cardservice International® (CSI) to get you some of the lowest costs around for credit card processing. The LinkPoint® gateway fully integrates with the Iserv Dashboard system for complete credit card processing. For more information, click here.

Accept Multiple Payment Types
Accept credit cards, checks, money orders, PayPal, gift certificates and 3rd party payment systems. The Iserv Dashboard ecommerce software allows you to accept multiple payments per order and processes accordingly. Interface with almost any payment gateway and merchant account for direct deposit of credit card charges to your bank account.

Built-in Fraud Prevention
Integrated CVV (credit card security code) and AVS (address verification) credit card verification. "Last line" credit card capture queue gives administrators a final chance to visually verify orders. Flag or block orders from particular countries. Block IP addresses of problem visitors.

Gift Certificates & Gift Cards
Create digital gift certificates for use with your online store. Bulk export gift certificates to CVS or XML to print physical gift cards which can be sent by mail or sold directly through retail locations.

Shipping & Fulfillment

Complete UPS Integration
Create a UPS account directly through Iserv Dashboard and enjoy real-time shipping features. Print shipping labels directly from your Iserv Dashboard system, verify legitimate customer addresses automatically at time of checkout and allow customers to track their orders in real-time directly via your ecommerce web site.

Unlimited Shipping Providers
Define any number of shipping services and shipping configurations. Set up shipping for UPS, FedEx, USPS, DHL, Airborne or any provider you use. Define additional charges for next day, second day, priority or any period you choose. Charge shipping based on order total price breaks, order total percentage, weight, flat fee and by provider.

Batch Print Invoices, Pack Slips, Return Forms & UPS Labels
Dynamically print PDF versions of receipts, invoices, pick slips, pack slips, return forms, UPS labels and more. Save time by batch printing your forms in one simple step.

Customer Order Tracking Interface
Cut down on customer service hours by allowing customers to see their order status, track shipping and even reprint old receipts and return forms online.

Marketing & Promotions

Marketing Campaigns
Use Iserv Dashboard's Marketing & Campaign Management System to find and purchase online advertising, create campaigns and track your click-throughs and sales conversions in real-time. See detailed reports that calculate your return on investment (ROI) for each sales campaign you create to easily see where your marketing budget is working best for your business.

Affiliate Management System
Use Iserv Dashboard's Marketing & Campaign Management System to create and track your own online affiliate program. Use the affiliate program to offer incentives to partners, brokers, and reseller sites for driving traffic to your site and facilitating sales. Offer flat fees or commissions on sales. The Iserv Dashboard reporting system easily provides you click-throughs and sales conversions for each affiliate.

Promotional Codes & E-coupons
Create custom promo codes and online coupons to offer percentage off, flat rate off, free item, free shipping or any combination of incentives to entice your customers to purchase.

Email Management System
Offer promotions and incentives to your customers using Iserv Dashboard's sophisticated Email Management System. Track read rates, clicks per link and more. Use with the Marketing & Campaign Management System for complete performance analysis and sales conversion tracking.

Online Store Shopping Features

Wish List
Allow your customers to create "wish lists" for later purchase or to send to a friend, co-worker or family member to purchase for them. Customers can create "wish lists" that contain out of stock items (if you allow it) and Iserv Dashboard will notify them when an item returns to inventory.

Address Book
Your customers can create "address books" of multiple shipping addresses to use within your online store. Configure your ecommerce system to allow the address book option, or restrict customers to shipping to the address in their profile.

Send to a Friend
Allow shoppers to quickly and correctly send a product page via email to another potential customer. Use with the Iserv Dashboard Incentive & Loyalty System and offer discounts or loyalty points for customers who achieve sales when they email a product to a friend.

Pricing for the Iserv Dashboard starts at only $39.95 per month!

For more information, contact a Business Accounts Manager at 888.64.ISERV ext. 4102 or email us at sales-info@iserv.net today!