The iPass roaming client software contains an international phone book with the global access phone numbers and login information. To get started, download the software and launch the application by double-clicking the iPass icon on your desktop. The client dialer allows you to easily select the country and city you are in, and select the local access point of your choice to connect to the Internet.

Choose the client software for your operating system:

iPassConnect 3.3 - for Windows 2000 SP 4 or later, Windows XP Home or Professional SP1 and SP2
This version allows connectivity over a range of cellular wireless technologies known as 2.5G or 3G.

Download Software
User Guide
Release Notes

iPass Connect 3.0 - for Windows 95, 98, ME, NT, XP, 2000
iPassConnect 3.0 simplifies and enhances the end-user experience with many compelling features.

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User Guide
Release Notes
QuickStart
Software Update Process (from iPassConnect 2.03)

iPassConnect - For Macintosh OS 8/9
Operating System versions supported include: Mac OS 8.6, 9.0, and 9.1

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User Guide
Troubleshooting Guide
QuickStart Guide


iPassConnect - For Macintosh OS 10
Operating System versions supported include: Mac OS 10.0, 10.1, 10.2

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User Guide
FAQs
Release Notes
QuickStart Guide


Before You Roam
There are three important things to do before you travel:

1. In Outlook Express
   • Open the "Tools" menu
   • Click "Accounts"
   • Click the "Mail" tab
     1. select your Iserv mail account, then click "Properties"
     2. Click the "Servers" tab, put a check in "My server requires authentication"
2. Be sure to test your client software before roaming.
   • Follow the instructions in the iPass User Guide for installing and testing your iPass client.
   • Try several local access points to be sure that you are connecting properly. If you have any difficulty, please follow the instructions in the Troubleshooting Tips for getting support while roaming. It is much easier to call for support before you travel!
   • Note that if you are not using the iPass MCM, which has an automatically updating phone book, consult with Iserv to make sure you have the most recent iPass phone book before you travel. You should be sure your client phone book is updated monthly as numbers frequently change.
3. Understand that modems function differently around the world. Many countries have different telecommunications laws and practices.