Get to Know the Team – Jeff Royce – President

Born in the thumb of MI and raised in Grand Rapids, Jeff decided to attend both Kalamazoo College on the west side and Lawrence Tech in the east to complete his undergraduate education. He graduated with double degrees in Physics and Engineering which led him to Atlanta to pursue a job in this field. While […]

Get to Know the Team – Tim Becker – Director of Operations

Born and raised in Kalamazoo, MI, Tim graduated from Davenport University with a degree in Computer Information Systems. His love of technology led him to work for UPS Mailbox Etc. and the City of Grand Rapids managing their IT operations. Tim’s experience with large data systems and engineering leadership brought him to Iserv as our […]

Get to Know the Team – Mike Kurley – Senior Account Executive

Originally from the middle of the Mitten, Michael grew up and attended high school in Okemos, MI. He moved to Grand Rapids to attend Grand Valley State where he stayed for both undergrad (Business, Math, Physics) and Grad school (MBA). During the end of his college career, Michael and two friends cofounded the startup Soletics, […]

Meet Tom Coke – Iserv’s New Sales Wizard

This month we welcomed Tom Coke to our Iserv family! A little background – Tom is a native West Michigander and Kalamazoo College alumni. After tackling people on the field during football season, he went on to graduate from law school at MSU and tackled cases in the courtroom. Tom’s experience in sales and branding […]

NAAS: Virtualize, Simplify, and Revolutionize

Current network infrastructure is an inflexible entity, suffering from limited bandwidth and control options. Large amounts of users connecting to multiple devices throughout the day leads to greater consumption of IT systems. The solution…Network as a Service. NAAS delivers network services virtually over the internet on a “subscription” basis, allowing tenants to have virtual cloud […]

The Power of Reviews: How Positive and Negative Feedback Affects your Marina

What are people saying about your marina online? Are they saying anything at all? While word of mouth traditionally brings referrals to businesses, the internet has expanded the way that people communicate and share information about products and services.  According to a BrightLocal Consumer Review Survey, 92% of people read reviews before making a purchase […]

2 Benefits of Redundant Internet to Avoid Downtime

These days, the internet is critical for business operations. Whether it’s Cloud file sharing, VoIP phone services, online communication between employees or WiFi for guests, a reliable internet connection is a part of everything. But what happens if the connection should fail? Redundant Internet ensures that you can connect and access your data even when […]

How Boaters Choose Marinas: A Guide for Marina Owners and Managers

What do boaters look for in a home marina? Whether it’s a quick weekend getaway, a warm winter vacation spot or a permanent dwelling on the water, boaters have certain criteria they consider when choosing a marina. As an owner or manager, it is important to understand the factors that influence boater decisions and make […]

Can There Be Too Much WiFi?

By: Cassie Phillips (Secure Thoughts) Mobile technology has presented us with a challenge very different from those faced in the past. We have endless possibilities and options, but few are available without an internet connection. Mobile connections like those offered by 3G and 4G are frequently unreliable, limited by data restrictions and cost money for […]

How Fiber Internet Builds Business

We take for granted the way that our daily tasks get done, but forget that we would be completely lost without the internet. You wouldn’t think that something so simple can affect a company so much. Does your network shut down in bad weather or take too long to download or upload documents? Then it’s […]