How Disaster Impacts Manufacturing Production

What happens to plant production when disaster strikes? Who takes charge to get it back up and running? Whether the disaster is natural, human error, or invasive malware, it causes significant disruption to your product/service cycle. Every minute of downtime is money and customer satisfaction lost. It is the business’s responsibility to respond effectively to […]

New Team Member – Lucas Gerard – Account Executive

I’d like to introduce the newest member of the Iserv family, Lucas Gerard! Lucas was born in Boston, MA and stayed on the east coast (Massachusetts and Maryland) until he was 12. After moving to West MI for his father’s job, Lucas attended Grand Valley State and majored in Marketing and Entrepreneurship. He was captain […]

Managed IT in a Patient-Centered Healthcare Organization

Technology practices in healthcare have changed. Fifteen years ago, IT meant the guy that came and fixed your computers. Today, the complexity of patient medical information, billing systems, and surgical machinery must be supported by an automated IT network. Additionally, patients are engaged in their own healthcare like never before; from digital fitness apps to […]

Get to Know the Team – Jeff Royce – President

Born in the thumb of MI and raised in Grand Rapids, Jeff decided to attend both Kalamazoo College on the west side and Lawrence Tech in the east to complete his undergraduate education. He graduated with double degrees in Physics and Engineering which led him to Atlanta to pursue a job in this field. While […]

Get to Know the Team – Tim Becker – Director of Operations

Born and raised in Kalamazoo, MI, Tim graduated from Davenport University with a degree in Computer Information Systems. His love of technology led him to work for UPS Mailbox Etc. and the City of Grand Rapids managing their IT operations. Tim’s experience with large data systems and engineering leadership brought him to Iserv as our […]

Get to Know the Team – Mike Kurley – Senior Account Executive

Originally from the middle of the Mitten, Michael grew up and attended high school in Okemos, MI. He moved to Grand Rapids to attend Grand Valley State where he stayed for both undergrad (Business, Math, Physics) and Grad school (MBA). During the end of his college career, Michael and two friends cofounded the startup Soletics, […]

Meet Tom Coke – Iserv’s New Sales Wizard

This month we welcomed Tom Coke to our Iserv family! A little background – Tom is a native West Michigander and Kalamazoo College alumni. After tackling people on the field during football season, he went on to graduate from law school at MSU and tackled cases in the courtroom. Tom’s experience in sales and branding […]

NAAS: Virtualize, Simplify, and Revolutionize

Current network infrastructure is an inflexible entity, suffering from limited bandwidth and control options. Large amounts of users connecting to multiple devices throughout the day leads to greater consumption of IT systems. The solution…Network as a Service. NAAS delivers network services virtually over the internet on a “subscription” basis, allowing tenants to have virtual cloud […]

The Power of Reviews: How Positive and Negative Feedback Affects your Marina

What are people saying about your marina online? Are they saying anything at all? While word of mouth traditionally brings referrals to businesses, the internet has expanded the way that people communicate and share information about products and services.  According to a BrightLocal Consumer Review Survey, 92% of people read reviews before making a purchase […]

2 Benefits of Redundant Internet to Avoid Downtime

These days, the internet is critical for business operations. Whether it’s Cloud file sharing, VoIP phone services, online communication between employees or WiFi for guests, a reliable internet connection is a part of everything. But what happens if the connection should fail? Redundant Internet ensures that you can connect and access your data even when […]