Video: Iserv Network as a Service – Nursing Homes

Why We Say No

Have you ever had a conversation where you suggest an idea to someone? You could say anything – “Wanna grab a coffee?” or “Is your IT outdated?” – and the answer is immediately “No”. Maybe that person prefers to drink tea or perhaps their instinctive response goes a little deeper. When someone doesn’t say yes, […]

Iserv ArtPrize Cotton Candy Booth!

On Friday, September 28, 2018, Iserv staff set up a cotton candy machine in Rosa Parks Circle during ArtPrize. All bags were sold for $1 and all of the proceeds were donated back to ArtPrize. As you can see, it got a little messy, but we all had fun!          

IT in Medical Offices: A Use Case

ABC Family Medicine (ABCFM) is a primary care medical office located in West Michigan. Services include physicals, check-ups, testing, x-rays, and other general medical offerings. Background Info: — ABCFM has two office locations and approximately 150 employees (doctors, nurses, administration, janitorial, and support staff). — They employ one in-house IT person to manage their technology […]

NaaS in Affordable Housing: A Use Case

ZZZ Community Development (ZZZ) is an affordable housing management company focusing on neighborhood revitalization in low-income areas. Over the last few years, they have undertaken numerous projects including new development, community engagement, and job/education programs. As ZZZ initiatives continue to grow, their current IT environment is becoming problematic. Background information: — ZZZ manages 105 properties […]

IT Infrastructure in Manufacturing: A Use Case (Part 2 of 2)

We left off with ABC Manufacturing researching their options for the infrastructure upgrade. A Hybrid Cloud solution was chosen over Full Virtualization or On-Premise because it integrates both virtual and physical environments. To transition, ABC partnered with a local “As a Service” company for deployment, management, and support. To fully utilize the existing investment, the […]

IT Infrastructure in Manufacturing: A Use Case (Part 1 of 2)

ABC Manufacturing had a decision to make. How could they effectively allocate their capital IT budget to fulfill their current needs? This blog will explore ABC Manufacturing’s existing infrastructure deployment and performance. Background Information: — ABC has two locations, Plant #1 and Plant #2. They are not geographically close to one another. — At Plant […]

Why Your School’s Future Depends on Desktop as a Service

It’s 2018 and numerous assets are available to elevate the education experience. However, limited budgets often deter school districts from purchasing new technology resources. Despite the clear benefits for students, faculty, and administration, IT adoption seems just out of reach. So, what if there was a solution that improved efficiency/productivity and maximized your budget? There […]

3 Reasons Why Your School Should Consider an “aaS” Provider

As of 2017, an EducationSuperHighway study found that “94% of school districts have reached federal high-speed internet access targets and 88% now say they have sufficient classroom access to WiFi” (Government Technology). These statistics are incredibly satisfying to see, as administrators and teachers are realizing the organizational and instructional opportunities that technology brings.  However, the […]

Shadow IT Part 2: Light in the Darkness

Part 2 is a continuation of our Shadow IT discussion from Traveler’s whitepaper, “Shining a Light on Shadow IT”. We’ve learned what Shadow IT is and how it arises, but what are the specific risks? And how does the IT team work to combat them? Technology vulnerability is scary for the IT department, as it’s […]