Ransomware: A Real Life Monster

The McAfee Labs 2018 Threat Report stated that “the number of new ransomware strains saw an increase of 62% in the previous four quarters. This increase brings McAfee’s total number of identified strains to roughly 16 million.” Cybercriminals continually evolve their methods, so businesses must increase security measures to match. Proactive ransomware protection is made […]

IT Infrastructure Spending: Capex vs. Opex

Goal: To find the balance between upgrading to the best IT for your business and respecting your budget. Regardless of company size or number of IT staff, you’ve got to make technology procurement decisions. In many cases, the employee that understands the IT options is not the one to write the check, creating a gap […]

Iserv Cotton Candy Booth 2019!

On Saturday, Sept 7, we made cotton candy in Rosa Parks Circle for the opening launch of Project 1 by ArtPrize.

Backup as a Service – Potential Problems & Iserv Solutions

Problem 1 >> Paying the cost of the solution + too many extra fees > Pay extra for bandwidth > Pay extra for pulling the backups out when needed Solution 1 >> Utility Model > Paying only for space you actually use for backups > Data set is measured after deduplication and compression > Bandwidth […]

How Managed IT Affects Financial Apps & End-Users

Financial organizations like banks, insurance companies, accounting firms, mortgage lenders, and wealth managers use applications. While internal CRM and ERP functions are a subset, this blog will focus on the external apps or those that customers interact with. Beyond managing a bank account, there are many purposes for online interfaces including: — Tax prep and […]

Get to Know the Team – Amanda Henry – Account Executive

Born and raised in Hopkins, Amanda has been a West Michigander all her life. After high school, she attended Kellogg Community College in Battle Creek to play sports. After 2 years playing college basketball and volleyball, Amanda transferred to the University of Northwestern Ohio to finish her Bachelor’s in Business Administration. About three weeks ago, […]

Video: Iserv Network as a Service – Nursing Homes

Why We Say No

Have you ever had a conversation where you suggest an idea to someone? You could say anything – “Wanna grab a coffee?” or “Is your IT outdated?” – and the answer is immediately “No”. Maybe that person prefers to drink tea or perhaps their instinctive response goes a little deeper. When someone doesn’t say yes, […]

Iserv ArtPrize Cotton Candy Booth!

On Friday, September 28, 2018, Iserv staff set up a cotton candy machine in Rosa Parks Circle during ArtPrize. All bags were sold for $1 and all of the proceeds were donated back to ArtPrize. As you can see, it got a little messy, but we all had fun!          

Can My Mid-size Law Firm Use Cloud?

With so many innovations in legal tech, law firms can now tap into cloud-based software for more efficiency. Even though advances have been great, many small and mid-sized firms still rely on older infrastructure. After several discussions with smaller firms, the benefits of cloud technology raised the same questions and concerns. One of the biggest […]