Follow the instructions below to configure your email.  If you need assistance, please call Customer Service at 888.64.ISERV or email info@iserv.net.

• Double-click 'Outlook Express' (on your desktop)

• From the 'Tools' menu, Select 'Accounts'

• Click on the 'Mail' tab at the top of the screen (To be sure that you are looking at only email accounts)

• Click on 'Add', Then click 'Mail'

• In the 'Display Name' field, Enter your formal name  (for example: "John Smith")

• Click 'Next'

• In the 'E-mail address:' field, Enter your case-sensitive Iserv email address (format "username@iserv.net")

• Click 'Next'

• In 'My incoming mail server is a' choose "POP3"

• For both 'Incoming mail' and 'Outgoing mail', Enter "mail.iserv.net"

• Click 'Next'

• Choose 'Log on using:'

• In the 'POP account name:' field, Enter your username (all lower case, format "username", not "username@iserv.net")

• In the 'Password' field, Enter your case-sensitive Iserv password

• Click 'Next'

• In the 'Internet mail account name:' field, Enter "mail.iserv.net"

• Click 'Next'

• 'Choose Connection Type'

• Select the first option if you want Outlook Express to launch your connection to the Internet

• Select the second option if you connect through a Local Area Network or router connection

• Select the third option if you will establish your connection through another application (like Internet Explorer) before checking your mail

• Click 'Next'

• Click 'Finish' to save your new configuration

• Click the 'Send/Receive' button to check your email