Customer Support

Configuring Mac OS 10.1 Mail

Follow the instructions below to configure your email.  If you need assistance, please call Customer Service at 888.64.ISERV or email info@iserv.net.
  • Open 'Mail'
  • From the 'Mail' menu, Select 'Preferences...'
  • Click the 'Accounts' tab
  • Select your account
  • Click 'Edit'
  • In the 'E-Mail Address' field, Enter your email address (format "username@iserv.net")
  • In the 'Full Name' field, Enter your name (format "John Doe")
  • In the 'Host Name' field, Enter "mail.iserv.net" (if it is not already there)
  • In the 'User Name' field, Enter your username (format "username" not "username@iserv.net")
  • In the 'Password' field, Enter your case-sensitive password
  • In the 'SMTP Host' field, Enter "mail.iserv.net"
  • Click 'OK'
  • Close out 'Preferences'