Customer Support

Configuring a Dialup Connection - Windows Millenium Edition*

Follow the instructions below to manually set up your Iserv Internet connection.  If you need assistance, please call Customer Service at 888.64.ISERV or email info@iserv.net.
  • Click 'Start'
  • Choose 'Programs'
  • From the 'Programs' menu, choose 'Accessories', then 'Communications'
  • Click on 'Internet Connection Wizard'
  • Select the third option labeled 'I want to setup my Internet connection manually...', Click 'Next'
  • Select 'I connect through a phone line and modem', Click 'Next'
  • Enter the appropriate dialup number for your local dialing area.  (To find an Iserv access number that is local to you, go to our Dialup Access Numbers)
  • Uncheck the option labeled 'Dial using the area code and Country code', Click 'Next'
  • Enter your Iserv username in all lowercase (format "username", not "username@iserv.net")
  • Enter your case-sensitive password, Click 'Next'
  • In the 'Connection Name' field, enter "Iserv Internet", Click 'Next'
  • Select 'Yes', Click 'Next'
  • Now, enter your 'Display Name' (This is what people will see when they get an email from you.  You can enter any name that you wish.) Click 'Next'
  • Enter your complete Iserv email address (format "username@iserv.net"), Click 'Next'
  • Enter "mail.iserv.net" as both the 'Incoming mail server' and the 'Outgoing mail server', Click 'Next'
  • Your 'Account Name' should already be entered
  • Enter your case-sensitive password, Click 'Next'
  • Click 'Finish' and you're done!
* Iserv cannot guarantee technical support is available for this operating system.