Customer Support

Setting up a Manual / PPPOE DSL Connection on Mac OS 10

Follow the instructions below to manually set up your Iserv Internet connection. If you need assistance, please call Customer Service at 888.64.ISERV or email info@iserv.net.

  • From the 'Apple' menu, Choose 'System Preferences'
  • From the 'View' menu, Choose 'Network'
  • Choose 'Built-in Ethernet' from the 'Show pop-up menu' (the 'Configure pop-up menu' prior to Mac OS X 10.1)
  • Click the 'PPPoE' tab
  • Check 'Connect using PPPoE'
  • In the 'Account Name field', Enter your case-sensitive Iserv username (format "username", not "username@iserv.net")
  • In the 'Password' field, Enter your case-sensitive Iserv password (If you want all users of this computer to use the same connection method, select the checkbox for 'Save password')

    Tip: To have the computer automatically connect whenever you open a network application (Web browser, email, etc), click 'PPPoE Options' and select 'Connect automatically when needed'
  • Click 'Apply Now'
  • Open a Web browser or other Internet (TCP/IP) application to verify your connection