Customer Support

Quick Speedstream Modem Setup Guide

Follow the instructions below to manually set up a Speedstream Modem (5100 / 4100).  If you need assistance, please call Customer Service at 888.64.ISERV or email info@iserv.net.
  • Open up your web browser (Internet Explorer, FireFox, etc)
  • In the address bar, enter "192.168.0.1"
  • Press the 'Enter' key
  • A new screen will come up labeled 'Login'
  • In the 'User ID' field, enter your Iserv username (format "username@iserv.net")
  • Enter in you case-sensitive Iserv Password
  • Click 'Continue'
  • You may receive a message indicating that an access code is required
  • Enter the modem access code located at the bottom of the DSL modem
  • Click 'Continue'
  • You will receive the following message: 'You are now connected! It is time to enjoy your new High Speed Internet Connection!'